Compliance Compliance


Whistleblowing system

One of Commerzbank’s core values is integrity in dealing with each other and with our clients. We are emphatically committed to detect and prevent misbehavior and to follow up on those proceedings. Commerzbank wants to encourage everyone to report financial criminal activities and breaches of any legal, regulatory or internal requirements connected to Commerzbank.

We have introduced a standardised reporting system, to run alongside our existing communication channels (the Compliance division and Internal Audit division). This Business Keeper Monitoring System (BKMS) is an internet-based application which enables customers, employees and third parties to report such activities to Commerzbank Group online.

If you wish to report such activities, you can do this by name or anonymously. We value open communication and would like to encourage you to submit your report using your name. Your report will always be handled strictly confidential and Commerzbank will respect the legitimate interests of all parties involved up to the extent possible by law.

We encourage you to set up an electronic mailbox in the system. This will help us to communicate with you and if necessary, request further information we may need. The information can be submitted anonymously via the mailbox, if desired.

We have set up this system exclusively to receive reports about possible financial criminal activities and breaches of legal, regulatory or internal requirements within the Commerzbank Group. The abuse of this system for other purposes may constitute a criminal offence.

Please use these links to enter the reporting system:

Report for Commerzbank AG Germany
Report for an international branch or a subsidiary of Commerzbank Group