Important information
To all private (retail) banking customers with an account at Commerzbank Head Office/branches in Germany or one of its other overseas branches
Please note that Commerzbank Beijing Branch and Shanghai Branch cannot handle any business towards Commerzbank private (retail) banking customers. If you have an account at our Head Office/branches in Germany or one of our other overseas branches and would like to contact us regarding a transaction or other matter relating to your account, please use one of the below contact channels:
-
Contact the branch handling your account directly. Here you will find the contact details of the branches
(branch finder only available in German)
-
Use the contact telephone number or email address written on the statements or other documents you possess
Or, - Contact Customer Service (Germany) at +49 (0)69 5 8000 8000 (24 hours, German only)