General Business Conditions

Commerzbank AG, its international branches and group companies closely cooperate in order to provide customers with comprehensive advice and services.

In this context Commerzbank, its international branches and group companies exchange data and/or grant each other access by electronic download to data concerning their customers (“Transmission”) so that the data can be processed and used locally for the purposes of taking up and providing advice and services to these customers, provided this Transmission is based upon the customer’s consent or another legal justification.

Commerzbank AG's international branches and group companies concerned by the data transmission are:

Austria
Commerzbank AG
Vienna Branch
Hietzinger Kai 101-105
1130 Vienna
China
Commerzbank AG
Beijing Branch
Suite 2502 East Tower, Twin Towers
B-12 Jianguomenwai Dajie
Chaoyang District
Beijing 100022

Commerzbank AG
Shanghai Branch
37F, Shanghai World Financial Center
100 Century Avenue
Shanghai 200120
Costa Rica
Commerz Trade Services S.A.
Boulevard Multiplaza
San Rafael de Escazu,
Costa Rica
Czech Republic
Commerzbank AG
pobočka Praha
Jugoslávská 1
12021 Praha
France
Commerzbank AG
Paris Branch
86 Boulevard Haussmann
75008 Paris
Great Britain
Commerzbank AG
London Branch
30 Gresham Street
London EC2P 2XY
Italy
Commerzbank AG
Milan Branch
Corso Europa 2
20122 Milano
Japan
Commerzbank AG
Tokyo Branch
Atago Green Hills MORI Tower 40F
2-5-1 Atago, Minato-Ku
Tokyo 105-6240
Luxembourg
Commerzbank AG
Luxembourg Branch
25, rue Edward Steichen
L-2540 Luxemburg
Malaysia
Commerz Trade Services Sdn. Bhd.
Level 13, Tower 3, Avenue 7
59200 Kuala Lumpur
Malaysia
Netherlands
Commerzbank AG
Benelux Branch
Claude Debussylaan 24
1082 MD Amsterdam
Poland
mBank SA
ul. Senatorska 18, 00-950
00-950 Warszawa

CERI International Sp. z o.o.
ul. Traktorowa 148/158
91-204 Łódź
Poland
Russia
Commerzbank (Eurasija) AO
Kadashevskaya naberezhnaya, 14/2
119017 Moscow
Singapore
Commerzbank AG
Singapore Branch
71 Robinson Road, #12-01
Singapore 068895
Spain
Commerzbank AG
Iberia Branch
Paseo de la Casrellana 110
28046 Madrid
Switzerland
Commerzbank AG
Zurich Branch
Pelikanplatz 15
8034 Zurich
United States of America
Commerzbank AG
New York Branch
225 Liberty Street
New York, NY 10281-1050
Factoring
CommerzFactoring GmbH
Große Bleiche 35 - 39
55116 Mainz
Germany
Real Estate, Assets, Leasing
Commerz Real AG
Friedrichstraße 25
65185 Wiesbaden
Germany

Cross-border transmission of personal data

Personal data may be exchanged cross-border between our branches and group companies and processed at the place of receipt. The data are being processed on the basis of the GDPR and the locally relevant legislation respectively and, if required to ensure an adequate level of data protection, the following Data Processing and Guarantee Agreement.

Data Processing and Guarantee Agreement (pdf)

Deposit Protection

In 1998, the institution “Entschädigungseinrichtung deutscher Banken GmbH” was set up as the legal compensation scheme for private banks and home loan and savings associations domiciled in Germany. The protection ceiling for deposits of this scheme, in which Commerzbank Aktiengesellschaft also participates, currently amounts to EUR 100,000 per depositor, regardless of the currency in which the deposits are denominated. If the deposits are related to certain life events, such as the sale of a private residential property, a marriage or a severance package for employees, the protection ceiling for each depositor is EUR 500.000 for at least 6 months after the deposit.

In addition, Commerzbank Aktiengesellschaft is a member of the Deposit Protection Fund of “Bundesverband deutscher Banken e.V.” (Federal Association of German Banks) in Berlin, a private-bank scheme under private law which is not subject to state supervision. The Deposit Protection Fund functions as a follow-up cover scheme for the statutory compensation scheme up to the protection ceiling regulated in its by-laws.

Both the statutory compensation scheme and the Deposit Protection Fund also secure deposits at branches of Commerzbank Aktiengesellschaft abroad.

The Deposit Protection Fund secures all liabilities which are to be reported in the balance-sheet item “liabilities to customers”. These comprise sight deposits, term deposits and savings deposits, including registered securities, like e.g. registered bonds, registered savings bonds and registered certificates of indebtedness (auf den Namen lautende Schuldscheindarlehen) regardless of the currency. Bearer bonds, bearer certificates of deposit, participating certificates, subordinated liabilities and liabilities to banks are not protected. Furthermore, all redelivery obligations arising from securities lending transactions which are reported as liabilities and liabilities arising from securities repurchase (repo) transactions are not protected.

The protection ceiling for each creditor is 20% until 31 December 2019, 15% until 31 December 2024, and 8.75% as of 1 January 2025, of own funds according to article 72 CRR[1]. Deposits established or renewed after 31 December 2011 shall be subject to the respective new protection ceilings as of the aforementioned dates, irrespective of the time when the deposits are established. Deposits established before 31 December 2011 shall be subject to the old protection ceilings until maturity or until the next possible withdrawal date.

The applicable protection ceiling shall be notified to the Customer by the Bank on request. It is also available on the Internet at the Bundesverband deutscher Banken e.V.: www.bankenverband.de.

Up to this amount, secured liabilities are protected by the Deposit Protection Fund for each legitimate customer.

Further details of the scope of protection are contained in Section 6 of the By-laws of the Deposit Protection Fund. Detailed information regarding the Deposit Protection Fund, especially frequently asked questions can be found on the website of the Bundesverband deutscher Banken e.V.: www.bdb.de. On this website you can also request directly the prevailing protection ceiling and the By-laws of the Deposit Protection Fund.